The Goal: The Dramatic Version - Best Selling Video The Goal is a dramatic video that can give your employees an entirely new insight in how to look at business. Alex Rogo is trying to live the American dream. He has a loving family and is head of a manufacturing plant in his hometown. Then one day, everything begins to fall apart. Company executives threaten to close the plant. Alex slowly begins to lose control of his life - until he finds Jonah. Through wisdom and intuition, Jonah educates Alex to find the true meaning of business by supplying questions instead of answers. Jonah helps guide Alex to find the true goal of his organization. The Goal is about people trying to understand what makes their world run so they can make it better. As Alex and his team think logically about their problems, they are able to identify the "bottlenecks" in their work system and implement basic principles to improve performance. The Goal can give your employees a perspective that won't allow them to think it is acceptable to do something just because "that's the way it was always done". Through Alex's family struggle, as well as his problems at work, The Goal emphasizes that we tend to lose sight of the most important aspects in life. This video can teach your employees how to think logically and consistently to determine "cause and effect" relationships between their actions and the results. The Goal can teach ongoing improvement throughout your entire organization. Key Training Points Understand the goal of your organization Identify and improve the performance of "bottlenecks"  Learn how to maximize nonbottleneck resources Understand and implement continuous improvement strategies Learn the importance of working together as a team Length: Part I: 26 min. / Part II: 24 min. / Includes Training Leader's Guide Purchase DVD or VHS for $895.00 Rent DVD or VHS for $295.00

The Goal: The How-To Version Based on the best-selling book by Eli Goldratt, this inspiring video fosters bottom-line, team-driven commitment through real-life dramas that demystify buzzwords like "bottlenecks" and "improvement measurements." The Goal tells the story of Alex Rogo, a plant manager facing the threat of his plant's closure. The video follows Alex and his team as they use such principles as benchmarking and the theory of constraints to transform their mediocre division into a money-making machine. How To Training Points How to rally your team behind the improvement process How to identify and eliminate system bottlenecks How to continuously improve and practice measurability of ideas How to plan for ongoing improvement  Length: 45 Minutes / Training Package Includes: A revised edition of the suspenseful business novel The Goal by Eli Goldratt.   PURCHASE DVD OR VHS FOR $945.00 RENT DVD or VHS FOR $295.00

On the Brink of Perfection This Short, humorous video is the perfect session starter on Total Quality or other quality topics. It demonstrates, with memorable humor, what can result when the standard attained is 99% perfect. The video shows what awful things can happen with only a 1% defect. Length: 5 min. Purchase VHS Or DVD for $295.00 Rent VHS or DVD for $150.00

Quality: You Don't Have to Be Sick to Get Better Bring elusive quality concepts to the individual level This dramatic program by international quality expert Dr. Richard Chang shows employees how their personal actions can make a huge difference throughout their entire organization and ultimately in the minds of the customers who benefit from the products or services supplied by their organization. Managers and other leaders will receive practical steps for implementing quality and for showing their employees who express resistance to ongoing improvement how changes in their processes can make a tremendous impact. How To Training Points: How to define needs and expectations of the customer How to analyze, measure, and improve work processes How to achieve quality at the individual level Also Available Desk Reminder Cards Purchase DVD or VHS for $795.00 Rent DVD or VHS for $295.00

Customer-Driven Quality with Richard C. Whiteley Richard C. Whiteley argues that the final customers who ultimately accept or reject your products or services do not determine quality. Instead, customers all along the value chain determine what quality is. In this video-based training program, Whiteley shows viewers: How to identify areas needing improvement Opportunities to maximize performance by minimizing waste A blueprint for instituting customer driven quality as an organization-wide operating strategy. Using case study examples and interviews with top management, line personnel and customers of successful companies, Whitely demonstrates how to build the internal commitment that is crucial to a successful quality program. He also shows that the ability to hear the voice of the customer is the first step toward change and growth. Featured corporate exemplars include: Saturn Corporation Pepsi Cola British Airways MBNA America David Weekly Homes. A 60-minute "Short Cut" version is available. The Full Version is 97 min. Includes Senior Manager's Guide, Participant's Manual and Facilitator's Handbook.  RENT FULL VERSION OR SHORT CUT VERSION $375.00 Purchase Short Cut Version $990.00 Purchase Full Version $1480.00

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